Position Summary:
Keyholder
Assist the Manager and Assistant Manager with overall site operation with emphasis on customer service, site maintenance, sales and wash volume, quality and performance.
Job Duties:
Fulfill and promote the company’s mission and values (represented by the WASH acronym)
Assist the Manager and Assistant Manager with overall site operation
Strive to surpass customer expectations
Capability to perform any of the positions staffed at the wash
Serve as the responsible party for customer, equipment and staff issues that arise when other management is not on the premises
Assist in training and coaching the wash team to emulate company safety, customer relations, wash procedures and to comply with all company policies
Complete opening and closing duties
Help maintain a clean, attractive, safe facility
Comply with safety standards and be an example for all team members
Handle cash transactions/deposits ethically, efficiently, and accurately
Comply with RocketFast! Employee Handbook
Other responsibilities and tasks as necessary
Skills:
Strong interpersonal skills; computer literate; enjoy working outdoors; mechanically inclined; organized; excellent verbal and written communication
About RocketFast! Car Wash:
Our mission is to provide an exceptional customer experience in a fun, friendly, and clean environment and to exhibit a positive family and community spirit in everything we do.
As an employee of RocketFast! Car Wash you will be expected to uphold our mission statement above and exhibit our acronym WASH in the performance of your job duties.
W_WELCOME our customers and let them know we appreciate them.
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A_ALWAYS _be ATTENTIVE to our customers and ALWAYS have a great ATTITUDE.
S_SMILE_-It makes people happy.
H_HELPFUL_-Show helpfulness to our customers.
If a customer needs assistance, help them.
Don’t wait for them to ask.
Job Type: Full-time
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